Quality Management is an essential element of all our work. McMillan IT Engineering  is committed to ensuring the highest possible quality for all work that we undertake. At McMillan Consulting we practice PDCA:

PLAN | DO | CHECK | ACT

McMillan IT Engineering is committed to providing its service users and employees with the highest quality of service. Quality assurance is demonstrated through our engagement with all our clients and vendors. Where potential quality lapses arise McMillan IT Engineering has appropriate procedures in place to deal with complaints in an efficient and timely manner. Our commitment to quality is supported by individual policies and procedures that address the activities central to delivering our services including: